Our 5yr Guarantee
Our chairs are made with not only the highest grade materials to the highest specification, we are so confident in its build quality we offer a 5 year guarantee on every chair.
The guarantee covers faults in both materials & workmanship:
- Fault in or failure of any structural component including parts made of steel, aluminium, plastic or wood.
- Fault in or failure of stitching, stapling, inflatable lumbar or webbing.
Within the guarantee we offer a repair service should the product fail within the 5 year period, if we cannot repair it we will simply replace for the same model or equivalent. Subject to conditions in our full terms & conditions, (insert link).
We have a dedicated customer service team who will be happy to assist you, please contact us on email firstname.lastname@example.org or telephone 01225 777 844.
Keeping you safe
The foam used within all our products is Combustion Modified (CMHR) and meets current legal flammability requirement for domestic upholstered furniture.
Our fabrics are all tested to flammability standard BS7176 Low Hazard BS5852 ignition source 0 and 1 for domestic upholstery
All our swivel chairs are guaranteed safe for use by persons up to 150Kg, for use 8 hour per day.